Privacy policy

Last reviewed 13 November 2026.

This policy is issued by Swift Loans Australia Pty Ltd (ABN 59 600 167 084, Australian Credit Licence 461533), trading as Sprint Loans. Sprint Loans is a loan-finding service, not a lender. We do not provide you with a loan, set its terms, or manage a loan account. Those steps, if they happen, are taken by a lender that buys your application.

Personal information is information or an opinion about you from which your identity is apparent. This policy explains how we collect, store, use and share your personal information, how you can see it and have it corrected, and how to complain if you think we have mishandled it. The rules we follow are set out in the Privacy Act 1988, including the 13 Australian Privacy Principles in Schedule 1.

Why we collect personal information

We collect personal information so that we can:

  • receive your application and, with your consent, help find you a loan;
  • verify your identity and help prevent fraud;
  • with your consent, sell your application to a lender so they can assess it;
  • help resolve disputes and respond to your questions;
  • tell you about other products or services that we or our commercial partners offer; and
  • meet any legal obligation to collect information.

We will not use your personal information for any other purpose unless you consent or you would reasonably expect us to use it that way.

If you do not provide your personal information

If you do not provide your personal information, or do not consent to us collecting it from others, we will be unable to prepare your application or, with your consent, sell it to a lender, so we cannot help find you a loan.

Where we get personal information

We may collect it from:

  • information you provide during an application or in email to us;
  • publicly available sources, such as websites or the electoral roll;
  • people or entities you have authorised us to contact; and
  • your use of this website, including the cookies and similar tools described in our website terms.

Sensitive information

We only collect sensitive information if it is reasonably necessary for our functions and either you have consented, or collection is required or authorised by law. We do not use sensitive information for direct marketing unless you have consented to that use.

Who we may share information with

We may disclose your personal information to:

  • a lender who, with your consent, may buy your application;
  • personal or business referees, including your employer, where relevant to an application;
  • professional advisers, contractors and information-technology providers who help us operate;
  • government agencies where required by law; and
  • our external dispute resolution scheme.

Selling your application

(a) We may share your information with organisations that buy, or are interested in buying, an interest in what you owe under a credit contract. We may also sell your personal information, for a fee, to credit licensees (credit providers or credit assistance providers), alternative service providers, lead providers and other third parties. By agreeing to this policy you consent to those buyers contacting you to offer their own services, to market their products to you, and to on-sell your personal information to others on the same basis.

(b) The information a lender may exchange with other credit providers and alternative service providers (for example credit file repair, budgeting and rental services) includes your application details, identification details, the types of loans you have, how much you have borrowed, whether you have met your repayments and whether you have committed a serious credit infringement such as fraud. A lender may exchange and sell this customer data to those providers, who may use it for any purpose the lender could.

(c) Where the law permits, or for the purposes in (b), a lender may also exchange your customer data with:

  • service providers such as credit providers, lenders, credit file repair, budgeting and rental services;
  • the operator of the marketplace through which customer data is sold or distributed;
  • organisations that perform outsourced functions such as direct marketing, statement production, debt recovery and IT support;
  • government agencies, law enforcement agencies and regulators; and
  • credit reporting bodies and credit providers.

Offers from lenders

By agreeing to this policy you understand that a lender that buys your application may offer you a financial product based on its own assessment of your application, and that product may differ in type or amount from what you applied for.

Overseas disclosure

Some information may be held overseas as part of our backup systems, for example in cloud storage. Some service providers we use for website analytics and advertising, such as cookie and pixel providers, may store or process information overseas, including in the United States.

Credit reporting

Sprint Loans does not obtain credit reports or report credit information to credit reporting bodies. A lender that buys your application may obtain your credit report from a credit reporting body, such as Experian or Equifax, as part of its own assessment, and may report information about any loan it makes, under its own credit reporting policy.

Access, correction and complaints

You have a right to know what personal information we hold about you, and to ask us to correct it if it is wrong. Email team@swiftloans.com.au, or write to Swift Loans Australia Pty Ltd trading as Sprint Loans, PO Box 87, Hawthorn VIC 3122. We may need to confirm your identity first. We will usually respond within 30 days; if we need longer, we will write to explain why.

If you think we have not handled your personal information in line with the Privacy Act or the Australian Privacy Principles, please contact us first. If we cannot resolve your complaint within 30 days, we will write to tell you why and ask for more time. If you are not satisfied with our response, you may contact:

This page was last reviewed on 13 November 2026.